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Channel: Better communication results » social crm
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Social CRM: an interview with Marshall Lager of Third Idea Consulting

LAUREN CARLSON FROM Software Advice recently attended a large CRM conference in the States. Here she grabs a sweet interview with Marshall Lager of Third Idea Consulting. Marshall Lager of Third Idea...

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Guest post: Social CRM doesn’t exist, but a need does

Guest post written by Houston Neal, Director of Marketing, Software Advice Social CRM is to the social media craze what eCRM was to the dot com bubble. The enterprise apps community is hungry for a big...

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